Help

Frequently asked questions

Everything you need to know about ordering, delivery and our pieces. Can't find your answer? We're a message away.

Ordering & payment

How do I place an order?

Choose your piece and colour, add it to your cart and check out securely. You'll receive an order confirmation by email once your order has been placed.

Which payment methods do you accept?

All available payment methods are shown at checkout before you pay.

Which currency are prices shown in?

Prices are shown in Moroccan dirham (MAD).

Shipping & delivery

Where do you deliver?

We currently accept online orders for delivery to addresses in Morocco. If you're outside Morocco, please contact us.

How much does shipping cost?

Shipping is calculated at checkout from your delivery address, and the cost is always shown before you pay. See Shipping & Delivery.

How long will delivery take?

Delivery times depend on the piece and your location. For an estimate before you order, please contact us.

Our pieces

Can I see exact measurements and materials?

Yes. Write to us with the name of the piece and we'll send exact measurements, material details and extra photographs.

Will the colour match what I see on screen?

We aim to show every colour as faithfully as possible, but screens vary. If colour is important for your room, ask us for additional photos before ordering.

Is the wall rail included with hanging headboards?

Please contact us to confirm exactly what is included with each hanging headboard before you order.

How should I care for my piece?

Care depends on the materials of each piece. Contact us and we'll share care advice specific to the piece you've chosen.